CANCEL YOUR PLAN

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You can cancel your membership at any time. However, we recommend maintaining your membership to continue enjoying the benefits and discounts it provides. Please note that you are obligated to pay for the full 12 month term from the date of signup and this payment is non-refundable. You will still be entitled to your benefits for this term.

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FAQs

Frequently Asked Questions

What is included in each package?

Both packages include an annual inspection and cleaning of your roof, gutters, and downspouts, inspections for loose attachments and wear on fittings, flashing, and joint covers, caulking and water sealing touch-ups, erosion monitoring, and noting points of deterioration. Members also receive exclusive discounts on larger projects and repairs. Members with the Summit package are also entitled to a free annual emergency repair.

How often are inspections and cleanings performed?

Inspections and cleanings are performed annually. However, members have the option to request additional services if needed throughout the year at discounted rates.

What are the payment options for the Piece of Mind Plan?

Payments for either package are made annually via credit card from the date of signup. You can choose the option that best fits your budget and needs. All prices include GST.

What kind of discounts do members receive?

Members receive exclusive discounts on larger projects, such as roof replacements or major upgrades, as well as on smaller repair jobs. This ensures that all necessary work remains affordable and accessible. This is done on a case-by-case basis however, discounts can range anywhere from 5% to 50% depending on project size, scope and difficulty.

How do I sign up for the Piece of Mind Plan?

Visit our website, navigate to the membership page, and select the package option that best suits your needs. You can also contact us for assistance with enrolment.

Can I cancel my membership at any time?

Yes, you can cancel your membership at any time. However, we recommend maintaining your membership to continue enjoying the benefits and discounts it provides. Please note that you are obligated to pay for the full 12 month term from the date of signup and this payment is non-refundable. You will still be entitled to your benefits for this term.

How do I cancel my membership?

Please visit this link to cancel your membership. Please note that payments are nonrefundable and you are entitled to the benefits of the package for 1 year from the date of signup.

Can I upgrade my membership?

We do not offer the option for you to manually upgrade your membership at this time. Please reach out to us to have this done for you.

Do I need to renew my membership each year?

No you do not! We automatically and securely bill you once a year from the date of sign-up to offer you a hassle free experience!

How do I schedule my annual inspection and cleaning?

Once you become a member you can contact us at any time to book your annual service.

What if I notice an issue with my home's exterior between inspections?

If you notice any issues with your exterior between inspections, please contact us immediately. As a member, you will receive priority scheduling and discounted rates for any necessary repairs.

What qualifies as an emergency repair with the Summit Package?

Our “One Free Annual Emergency Repair” service with this package is designed to provide immediate assistance in urgent situations. This service offers a temporary solution to prevent further damage to your home’s exterior. Examples include replacing and sealing shingles, tarping open roofs, and securing loose exterior finishings. Please note that this service is intended for initial emergency actions and not for extensive repair projects. It serves as a crucial first step in stabilizing the situation before undertaking larger repairs.

How do I know if the Piece of Mind Plan is right for me?

The Piece of Mind Plan is ideal for homeowners and businesses who want to ensure their property’s exterior remains in excellent condition year-round. It provides regular maintenance, proactive inspections, and cost savings on repairs as well as projects, making it a valuable investment for the long-term health of your property. If you have any questions or need more information, we are here to help you determine if this plan is the right fit for you.